top of page
Zebras in Wild

Independent Support Coordinator

Support Coordination that makes sense — and actually supports you.

NDIS support coordination that’s human, flexible, and grounded in real life.

At Triple Tree Supports, we’re here to take the stress and guesswork out of navigating the NDIS. Whether it’s your first plan or your fifth, we offer Level 2 and Level 3 Support Coordination that’s tailored to you, your goals, your needs, and your way of doing things.

We take the time to really get to know you, match you with the right providers, and create strategies that actually work — not just on paper, but in your day-to-day life.

Let’s build a support team that feels like the right fit.

IMG_20240201_214733_173~2_edited.png

Meet Robyn

Hi, I’m Robyn, a triplet mum of four and a people-person through and through.
My kids all have big, unique personalities, and they remind me daily how important it is to have the right support around you.

I was born in South Africa, raised in the UK, and found my heart home in Australia in 2011. After solo travelling the world at 23, I landed here and never looked back, West really is best.

I came into the NDIS space the same way many families do, confused, overwhelmed, and unsure where to turn. I remember getting that first plan and thinking, “What now?” No guidance, just pressure to get it right.

That experience lit a fire in me to help others navigate this system with more support and less stress. I began studying Community Services, became a Support Coordinator, and started building a trusted network of providers who really get it, and more importantly, get you.

I love finding creative ways to make your plan work in real life, whether it’s linking you to an occupational therapist, behaviour support practitioner, physiotherapist or a support worker, it needs to feel like the right fit.

I bring real-world experience, perseverance, and a practical mindset. If you’re looking for support that’s grounded, honest, and tailored to you — I’d love to help.

Services - How We Support You

Casual Meeting

Level 2 Support Coordination

For when you need practical support and someone in your corner.

We’ll help you:

  • Understand your goals and how to use your funding

  • Connect with trusted therapists, support workers, and services

  • Make sure your supports fit your life — not the other way around

  • Stay on track, solve problems, and feel more confident with your plan

Team Talk

Level 3 – Specialist Support Coordination

For more complex situations, we bring calm, clarity, and coordination.

 

We’ll help you:

  • Stabilise your supports and reduce overwhelm

  • Navigate crisis points safely

  • Build a strong, reliable team around you

  • Coordinate across systems (like housing, justice, or mental health)

Heavenly Sky

Not funded for Support Coordination yet?

You’re not alone — and we can help. If this support isn’t in your current plan but you believe it should be, we can guide you through the process. That may include preparing for a plan review or gathering supporting letters from your providers.

Why Choose Us

At Triple Tree Supports, we do things differently.

We believe real support goes beyond ticking boxes, it’s about connection, creativity, and care. Whether you’re new to the NDIS or navigating complex setups like SDA (Specialist Disability Accommodation), SIL (Supported Independent Living) or ILO (Individualised Living Options), we walk alongside you to help bring clarity and calm to the process.

We take the time to understand what matters to you, then tailor supports that actually fit your lifestyle and goals, not just the plan on paper. With us, you’re not just another participant, you’re a person with a story, strengths, and the right to feel genuinely supported.

Add a heading (1000 x 1000 px) (500 x 50

Lived Experience

We’ve walked this path too, we get the overwhelm. That’s why we approach things with empathy, understanding, and a no-judgment mindset. You’re not just another participant  - we see the real you.

Guidance You Can Trust

You don’t need more jargon. You need someone who listens, explains things clearly, and walks beside you when it gets tough. That’s what we do.

Creative & Practical

We think outside the box and make your NDIS plan work for you:

  • Creative ways to use your funding

  • Real-world solutions to tricky problems

  • A flexible, grounded approach that cuts through the fluff

💬 Frequently Asked Questions

What does a Support Coordinator actually do? A Support Coordinator helps you understand and implement your NDIS plan. We connect you with the right therapists, support workers, and services, while making sure your supports align with your goals and day-to-day life. We also help organise your funding, troubleshoot any issues, and guide you through the NDIS process — so you feel confident and supported, not overwhelmed.

What’s the difference between Level 2 and Level 3 Support Coordination? Level 2 (Support Coordination) is for participants who need help connecting with services, using their funding confidently, and staying on track. Level 3 (Specialist Support Coordination) is for more complex situations — like when there are multiple services involved (mental health, housing, justice) or big challenges that affect daily life. We offer both and tailor our approach to suit you.

I don’t have Support Coordination in my plan — can I still get help? Yes, and you’re not alone. We can help you understand if it’s something you’re eligible for and work with you (and your team) to request it in your next plan review. That includes writing reports or gathering the right evidence from providers to support your case.

How do you choose which providers to recommend? We only suggest providers we’d trust ourselves — people who are reliable, experienced, and genuinely care. We also make sure they’re a good fit for you — not just based on what they do, but how they do it. Your goals and personality matter, and so does feeling safe and heard.

Do you only work with families or a certain age group? Not at all — we support a wide range of participants across all ages and backgrounds. Whether you’re a parent trying to make sense of the NDIS or an adult navigating services on your own, we’ll meet you where you’re at and go from there.

Add a heading (1000 x 1000 px) (500 x 50

Contact Us

Address

We service the greater Perth area.

Contact

Phone: 0487 401 953

Opening Hours

Mon - Fri

8:00 am – 4:00 pm

Acknowledgement of Country
At Triple Tree Supports, we acknowledge the Traditional Custodians of the land on which we live and work. We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

© 2025 Triple Tree Supports. All rights reserved.

bottom of page